We began where we always do—strategy—landing on the message, “Make poop count for others and for yourself.” We then translated this into our campaign theme, “Poop with Purpose,” creating a logo, look and feel, and microsite. A fun, eye-catching illustration style was the perfect pairing for a delicate subject matter like, well, poop.
We activated the campaign through print, digital, and out-of-home advertising, not only making people think twice before flushing, but also driving more qualified candidates than previous marketing efforts. That’s what we call dooing good. (Sorry, we had to go there.)
We began by redesigning the company’s internal magazine, OurQuest, to reflect the new look and feel. With a readership of over 45,000 employees, it inspired, informed, and even earned an award (the 2016 Gold Lamplighter Award).
We also created “I am the brand” kits for Quest’s frontline teams to help them understand how critical they were to fulfilling the new brand promise.
Since the brand was refreshed in the wake of the Affordable Care Act, we used the timing as an opportunity to promote the benefits of preventive testing. Using digital advertising and a paid search campaign, we targeted newly enrolled health plan members, demonstrating how they could take greater control over their health. The result? A brand promise fulfilled.
We began with message strategy that resulted in the positioning line, “Context matters.” This works on multiple levels, as Akoya’s solutions and brand of science—spatial phenotyping—give context to how cells interact across an entire tissue sample. And this context can help scientists and clinicians better predict disease progression and response to therapy.
We brought “Context matters” to life through a creative concept and digital advertising. We then developed thought leadership content to further explain spatial phenotyping and how it can advance scientific and clinical knowledge. Our strategy worked, increasing organic brand searches and web visits and generating hundreds of qualified leads—proving that in both bioscience and marketing, a little bit of context can go a long way.
After conducting workshops with employees, executives, partners, and family caregivers, we agreed that a new name could better represent all segments of the business while bringing the mission to life in a powerful way. We proposed Careforth, a name that calls to mind the caregiver’s journey and conveys forward momentum—a brand committed to helping family caregivers and transforming the future of care at home. While the new brand purpose, “surrounding caregivers with connectedness,” informed the identity and look and feel, a brand essence video introduced the new brand both internally and externally.
Careforth’s new brand created excitement and inspired unity among employees, and the team eagerly embraced it. So much so that after the launch, we developed a recruitment campaign, using the new brand to attract more employees to an organization that anyone would feel proud to be a part of.
Roundtables, workshops, and research shaped our strategy, which led to the creation of a powerful tagline: “Care to the people.” Serving as a rallying cry, the tagline and brand narrative resonated deeply with employees, igniting brand pride in a major way. To bring the new positioning to life, we used a distinctive illustration style, inspired by the public murals that reflect the rich diversity of CHA’s surrounding communities.
With more employee pride on display than ever before, the internal launch was a smashing success, creating rich content for CHA’s social channels for months to come. Externally, the brand awareness campaign was so effective that, over the course of just four months, it produced the kind of metrics typically seen in an acquisition campaign. Care to the people, indeed.
Average Conversion Rate
One of those calls was to the team at the Boston Globe’s content marketing studio, BG BrandLab, who agreed to partner with us in creating a dynamic multimedia campaign. This included enlisting the help of music therapy students from Berklee College of Music, who worked with the kids at Franciscan Children’s to compose music. We also leveraged a comic book artist, who created superheroes based on the kids’ unique personalities. The music and illustrations were unveiled through a series of heart-warming articles, videos, and digital banners, bringing the stories to life in charming, unexpected ways.
In just four months, the series engaged hundreds of thousands of people, who actually took the time to read each story. We also majorly increased traffic to Franciscan Children’s website. Together with the Globe, we multiplied the impact of the campaign, showing the world what makes Franciscan Children’s—and more importantly, the kids it serves—so amazing.
Minutes per story
increase in website traffic
Our solution was the Best Grad Gift Ever, a chance to win a Ford Mustang by joining Aspen Dental. On the day of the event announcing the contest, we created buzz at local dental schools and the Yankee Dental Tradeshow. Tactics included a virtual reality tour of an Aspen practice, branded pedicab rides, and a walking man burdened by the world’s biggest backpack, highlighting student debt and Aspen’s loan reimbursement program.
The promotion fired on all cylinders, running from January to August. By the time it was all over, we had succeeded in driving over 100 additional dentists to Aspen Dental, turbocharging hiring by delivering a third of the annual goal with our promotion alone.